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TERMS AND CONDITIONS

Last updated: 2021 June 4th

The website you have entered (traveltheshuswap.ca), its sub-domains and any services available therefrom, including any mobile versions of the website or mobile applications (the “Website”) is operated by Shuswap Lake Travel Holdings LTD., (“we” or “us” or “our”).

Your access to and use of the Website is subject to the following Terms and Conditions, and other applicable laws. By accessing and using the Website, you accept the Terms and Conditions without limitation or qualification.

We may revise the Terms and Conditions at any time. Use of the Website after such changes are posted will signify your acceptance of the revised Terms and Conditions. As such, you should visit this page to review the most recent Terms and Conditions from time to time.

SECURITY

You are solely responsible for the accuracy of any activities you conduct on the Website and for the security and confidentiality of any information that you provide to us or third party while using the Website. We will not have any obligation to confirm the actual identity or authority of any user of the Website. As such, we will not be responsible for any unauthorized Activities done by any person on your behalf or using your identity. You have an obligation to advise us immediately upon becoming aware of any known or suspected activities done on the Website using your identity.

When using the Website, you are responsible to take all reasonable precautions to scan for computer viruses and other harmful components.

CANCELLATION OF YOUR ACCESS

We may restrict or cancel your access to the Website at any time, without prior notice, if we reasonably believe that you are conducting improper or illegal activities using the Website.

DISCLAIMER

The Website, and information therein, are provided “AS IS” without warranties of any kind, whatsoever. We make NO warranties regarding the use, accuracy, timelines, applicability, performance, security availability or reliability of any materials contained within the Website for any purpose, including products, services, information, or graphic contents.

Without any limitations to the foregoing, we DO NOT make any warranty or guarantee that you will receive the lowest available price for good and services that are available on the Website.

GENERAL LIMITATION OF LIABILITY

We only act as an agent for property owners (the “Suppliers”) who wish to enlist, advertise and market their properties through the Website. All products and services provided by Suppliers are subject to the terms and conditions established by Suppliers and may be revised at any time without prior notice. To the extent reasonably possible , we will assist you in dealing with Suppliers. However, the ultimate responsibility for product and service on the Website is with the applicable Supplier and beyond our control.

To the extent permitted by law, we, and our affiliates, agents, representatives, employees, will not be liable for any direct, indirect, special, punitive, incidental, or consequential losses or damages arising from:

the use of, or the inability to use, this Website;
your failure to observe and comply with any rules, regulations and requirements imposed by Suppliers or government;
your failure to provide accurate personal information or travel requirements at time of your booking;
cancellation or postponement of your trip and visit for any reasons, whatsoever, including but not limited to those caused by:
1. Insufficient travel documents;
2. Denial of entry, detention or delay caused by any governmental authority;
3. Weather, fires, quarantines or other public health advisories, or other natural or national disasters, including pandemic;
4. Strikes, lock-outs or bankruptcies that interrupt your use of product and service provided by Supplier;
5. Wars, riots, safety advisories or other civil unrest that interrupt your use of the product and service provided by Supplier.

To the extent not prohibited by law, if we are found liable for any losses or damages relating to your use of the Website, you agree that our liability shall not exceed the total amount of charge we received from you.

CURRENCY AND TAXES

All prices shown in the Website are in Canadian currency. Unless otherwise expressly stated, all prices exclude applicable taxes, including sales taxes and excise taxes, which may be imposed by Suppliers.

REFUNDABILITY

Unless otherwise stated in the Website, your purchase is non refundable. Any changes or cancellations are subject to the fees or penalties that are imposed by Suppliers. You should consider obtaining travel insurance for your trip.

GOVERNING LAW AND JURISDICTION

You agree that all matters relating to your access to, or use of, such Website and its Content shall be governed by the laws of the Province of Alberta and the federal laws of Canada, without regard to conflict of laws principles.

GUEST TERMS AND CONDITIONS

Last updated: 2021 June 4th

Introduction

1.1 The Guest T&C’s are a binding contract between Shuswap Lake Travel Holdings LTD and the Guest.

Shuswap Lake Travel Holdings LTD provides an on-line platform and various tools, services, and functions available through its platform (the “Platform”) which enable property owners and property managers to list their property and enabling Guests to select properties and interact with property owners and property managers listing their property (together the “Services”). Services are provided via URL’s, including, through the site www.sicamousvacations.ca (collectively, the “Site”). Booking payments conducted through the Site (the “Payment Services”) are handled by third party payment providers (“Payments”) provided along with third-party payment services providers. For the purposes of convenience of definition (but not otherwise) where we use the term “Group” in these terms and conditions we are referring to Shuswap Lake Travel Holdings LTD and each of their subsidiary and affiliate companies.

1.2 These terms and conditions (the “Guest T&Cs”) govern the relationship between Shuswap Lake Travel Holdings LTD and any individual using or accessing the Site and any of the content or services available through it as a guest or potential guest, and who is not using it in his/her/its capacity as a property owner or property manager (each, a “Guest” or “you”). Guests include people who use the Site to access information about and to book properties, whether for business or leisure purposes, from property owners or property managers. Bookings of holiday rental properties through the Site are governed by these Guest T&C’s.

1.3 Shuswap Lake Travel Holdings LTD does not authorize anyone to register with this Site unless they are able to enter into legally binding contracts. As a consequence, the Services may only be used by persons aged 18 and over.

1.4 Some sections or functionality of the Site may be restricted to those Guests who have created an account with us and are logged into that account. We may allow Guests to use compatible third party authentication providers to “log in or register on sites of Shuswap Lake Travel Holdings LTD”, rather than using an email and password. Regardless of how Guest logs in, Guest is responsible for all activities that take place under its account and must safeguard the account password. Guest will immediately notify Shuswap Lake Travel Holdings LTD of any unauthorized use of Guest’s account.

1.5 Shuswap Lake Travel Holdings LTD may revise these Guest T&Cs from time to time for reasons such as a technical development, a change in business operations, new or amended or discontinued products or features, or due to a change in applicable laws. You will be provided with 30 days’ notice in advance of any changes to any of the terms of these Guest T&Cs or our decision to terminate these Guest T&Cs. We will inform you of such changes or termination via the email address you provided to Shuswap Lake Travel Holdings LTD. You should visit this page periodically to view the most current Guest T&Cs because they are binding on you.

1.6 Shuswap Lake Travel Holdings LTD may ask you to provide it with personal information directly. For example, Shuswap Lake Travel Holdings LTD may ask you to provide your contact details such as full name, telephone number and email address, in order to enable certain functionality, like your Property booking. For more information about the personal data we collect and your rights, please read our privacy policy and cookie policy. If you have provided your phone number, note that, according to your local regulations, you may have a right to register on an opposition list.

2. The Basics

2.1 This Site is a place where Guests can view listings of, and obtain information about, properties offered for rent (“Properties”) by others, including property owners, lessees and managers, (each, a “Host” and collectively with a Guest, the “users”). We may also offer other tools or services to allow users to communicate with each other and to enter into rental agreements or other transactions with each other.

2.2 The Site acts only as a venue for users to interact with each other. Rental contracts are concluded only between the Guest and the Host. Shuswap Lake Travel Holdings LTD is not, and does not become, a party to any contractual relationship between the Guest and the Host and in its webhosting status it is not obliged to mediate between the Guest and the Host in the event of any dispute arising between them. You acknowledge and agree that the Guest and the Host will be responsible for performing the obligations of any such agreements, between the Guest and the Host, that Shuswap Lake Travel Holdings LTD is not a party to such agreements, is not acting as an agent on behalf of Hosts and disclaims all liability arising from any such agreements even if the Site facilitates a booking for a Property or the use of other tools, services or products, as Shuswap Lake Travel Holdings LTD is not a party to any rental or other agreement between Guests and Hosts, and the Hosts are not considered as Shuswap Lake Travel Holdings LTD’s service providers.

2.3 Hosts may be either individual property owners acting on a consumer to consumer basis, or property managers operating on a business to consumer basis. If you enter into a rental agreement with an individual property owner on a consumer to consumer basis, please be aware that consumer law will not apply in relation to your contract with the individual property owner. The Host is solely responsible for determining whether or not they are operating as a consumer or a business and for any representations they make to Guests with respect to their status.

2.4 Guests are responsible for, and agree to abide by, all laws, rules and regulations applicable to their use of the Site, their use of any tool, service or product offered on the Site and any transaction they enter into either on the Site or in connection with their use of the Site. Guests should please note that Hosts are responsible for and agree to abide by all laws, rules and regulations applicable to the listing and rental of their Property and to the conduct of their rental property business. Please be aware that, even though we are not a party to any rental transaction and, to the extent permitted by law, assume no liability for legal or regulatory compliance pertaining to any Property Listed on the Site, there may be circumstances where we are nevertheless obligated to provide information relating to any listing in order to comply with governmental or regulatory bodies investigations, litigation or administrative proceedings.

Service Fee payable by Guests

2.5 The service fee is charged to Guests (each, a “Service Fee”) when booking a Property originating from the Platform using the check-out process and is ordinarily calculated as a percentage of the total rental amount (which may include additional fees and damage deposits that might be charged by the Host). The Service Fee, plus any applicable taxes charged by the relevant jurisdiction on such Service Fee, will be displayed to Guests at the time of booking and before final check-out. Depending on the laws of the jurisdiction where the Guest and/or Host resides, the Service Fee may be subject to (or may include) various forms of taxes or any other equivalent indirect taxes that are applicable. The Service Fee will only be refunded in the event a Host accepts cancellation of the Guest’s reservation and refunds the entire rental amount. Hosts agree not to encourage or advise a Guest to avoid or circumvent the Service Fee charged by Shuswap Lake Travel Holdings LTD and Guest agrees not to avoid or circumvent the Service Fee.

2.6 Shuswap Lake Travel Holdings LTD may be required to collect and remit taxes (inclusive of GST, HST, sales taxes, or other equivalent taxes) on the Service Fee. Where required, Shuswap Lake Travel Holdings LTD will provide the Guest with an invoice stating the amount of taxes charged on such Service Fee. If the Guest is entitled to an exemption from indirect taxes or their equivalent on the Service Fee, it must provide Shuswap Lake Travel Holdings LTD with required documentation and support for such exemption.

2.7 The Site is made up of Property Listings provided by Hosts and content from other third parties. Such content is the responsibility of the Host or third party creator of the content. To the extent permitted by law, we have no responsibility for such content as we are merely providing access to the content as a service to you and providing you with the facility to communicate directly with the Host to enquire about a Property and make bookings with the Host for the rental of such Property. All bookings you make are made directly with the Host and your contract will be only with the Host. Any such contract will govern your right to occupy and use the Property and may contain obligations to pay additional fees and taxes. Shuswap Lake Travel Holdings LTD is not a party to any such contract and, to the extent permitted by law, Shuswap Lake Travel Holdings LTD has no liability to you for the Host’s provision of the Property. In our webhosting status, we do not endorse, support, represent or guarantee the truthfulness, accuracy or reliability of any information in the Listings on the Site or any opinions/content posted by third parties. Further to clause 10, and in application of the webhosting status, Shuswap Lake Travel Holdings LTD will remove the content if it becomes aware or is put on notice that the content is illegal.

3. Property Listings and Interaction with Hosts

3.1 Please note that Hosts are entirely responsible for all of the information, including images, text and other content, relating to the Properties they offer (“Listings”), for updating them and ensuring (where relevant) that they are correctly translated.

3.2 If a Guest finds a Property of interest, an information request can be sent to the Host (an “Enquiry” or “Enquiries”). We may offer different email newsletters from time to time intended to enhance the services we offer. Guests have the choice whether or not to receive marketing email communications from Shuswap Lake Travel Holdings LTD, and may cancel their subscription to these email newsletters at any time.

3.3 The Guest will receive a confirmation from Shuswap Lake Travel Holdings LTD once an Enquiry has been sent to the Host.

3.4 The Host may then communicate with the Guest directly in connection with the Enquiry and Guests and Hosts may also communicate with each other via the Site (and via other tools on the Platform).

3.5 Where a Host has enabled online bookings, Guest will be able to make a booking online, which shall be approved or declined by the Host within 24 hours, except in the case where the Host has authorized instant booking. For online payment, a Guest whose booking was confirmed by the Host will be able to pay with their credit card or other alternative forms of payment where available through the checkout. Online credit card payments are processed through the payments gateway offered by either (1) our third party payment providers; (2) Payments (supported by a third party payment service provider); or (3) in the case of some integrated Hosts, by their own third party payment providers.

The online payment service is subject to the terms and conditions of the third party payment providers and the Guest agrees and acknowledges that Shuswap Lake Travel Holdings LTD has no control over or any responsibility for this service.

3.6 Hosts who accept credit card, banking or other payment information from Guests have provided undertakings to properly handle and safeguard all such information in accordance with applicable legal and regulatory requirements and best practices.

3.7 Communications between Guests and Hosts using the Platform must not include email addresses or phone numbers. Please be aware that any communication on the Site (or through any tools provided on the Site such as the Platform) are available for review by the Guest and the Host who are a party to the communications and for viewing by employees and representatives in order to comply with its obligations due to its webhosting status and to monitor for educating Guests and Hosts on how to use the Platform correctly, identification of potential frauds, and ensuring compliance with the Guest T&Cs. Shuswap Lake Travel Holdings LTD keeps a copy of all e-mails sent and received through that service.

3.8 Hosts and Guests are solely responsible for the content of their communications between each other.

4. Ranking and Appearance in Search Results

Shuswap Lake Travel Holdings LTD cannot guarantee that any Listing will appear in any specific order in search results on a Site. Search order will fluctuate automatically depending on filters used by Guests, Guest preferences, as well as Hosts’ “Ranking” which may consist of the attributes of the property and, the quality of the experience provided. Attributes of a property are evaluated based on a variety of factors such as Guest feedback, amenities, and the location of a property. The quality of the experience is based on a variety of factors such as calendar accuracy, Host response times and booking acceptance, rate consistency, Host cancellation rate and quality stay experience. A Listing’s search position may also be impacted by participating in a Boost program. If a listing is placed on a subscription basis, search results may also vary depending on the search criteria used by a particular Guest. Certain new listings may be displayed in specific slots on the first page. Shuswap Lake Travel Holdings LTD reserves the right to apply automatically various search algorithms or to use methods to optimize Ranking results for particular Guests’ experiences and the overall marketplace. Listings distributed on site are not guaranteed to display on such sites in any particular order or at all. To optimize the search experience for both Hosts and Guests and improve the Ranking Process, Shuswap Lake Travel Holdings LTD retains the right to run occasional tests that will be limited in duration but may alter how we display Listings and search results.

5. Registration and establishing an Account

5.1 Should Guests wish to use all services available to them on the Site, they must register with the Site. Shuswap Lake Travel Holdings LTD does not authorize anyone to register with the Site unless they are able to enter into legally binding contracts. As a result of successfully completing the registration process, the Guest obtains a user account for the Site (an “Account”).

5.2 To obtain an Account, a Guest must follow all the instructions given by Shuswap Lake Travel Holdings LTD during the registration process. A Guest can sign up for an Account using a personal email address or alternatively can sign up using the email address and name used for those third party authentication providers compatible with registration.

5.3 The Guest’s Account includes information which may be made publicly available to other users of the Site. An Account includes, amongst other things:

a dedicated page, known as “My profile” page, on which the Guest’s profile name will be listed as a mandatory field. Other personal and travel information are optional, at the discretion of the Guest;

the ability to create a trip board for saving, organizing and sharing property information;

the ability to place reviews of rented Properties;

the ability to link Guest’s third-party authentication providers account. By logging in or linking an Account with such third party authentication providers, the Guest agrees to transfer their email address and name used by such third party authentication providers; and

a link to Host Reviews (as defined below).

5.4 Tax regulations may require us to collect appropriate Tax information from Guests. Guest is responsible to ensure all information provided is accurate, complete and kept up-to-date.

5.5 Guests can deactivate their Account at any time and they can also unlink their Account and public page from such third party authentication providers at any time. Guests can unlink their Accounts by going directly to their Guests profile settings page. You understand and accept that even if you deactivate your Account data could be retained by Shuswap Lake Travel Holdings LTD. You also understand and accept that data relating to your transactions with Shuswap Lake Travel Holdings LTD could have been transmitted to and remain on other sites, for example Google if Google search engine technology has copied content from the sites or systems. For further information about your privacy rights (such as deletion or access), please see our privacy policy.

5.6 Shuswap Lake Travel Holdings LTD also uses Google Analytics to gather statistics on Site usage. There are more details in the privacy policy and cookie policy and in Google’s own privacy policy. Google may aggregate data they collect from their various services including Google Analytics, Google Translate, Google Maps and other Google services including YouTube. You understand and accept that Shuswap Lake Travel Holdings LTD has no control over Google’s data collection.

5.7 Shuswap Lake Travel Holdings LTD does not provide any loyalty or reward program on the Site.

6. Rights and obligations of Shuswap Lake Travel Holdings LTD

6.1 Shuswap Lake Travel Holdings LTD will endeavour to reproduce accurately on the Site any photographs supplied by Host. However, Guest acknowledges that deviations from original photos can occur when scanning non-digital images, due to individual screen settings and that Shuswap Lake Travel Holdings LTD shall have no responsibility or liability for any such deviation.

6.2 Further, you also acknowledge that Hosts and not Shuswap Lake Travel Holdings LTD (to the extent permitted by law) are responsible for the accuracy with which the photos and descriptions depict the relevant Property.

6.3 User verification on the Internet is difficult and we cannot, and do not assume any responsibility for the confirmation of each user’s purported identity. We encourage Guests and Hosts to communicate directly with each other through the tools available on the Site, though even this does not assure you of the identity of the person with which you are communicating. We further encourage Guests to take other reasonable measures to assure yourself of the Hosts identity and of the property and relevant details of your booking or proposed booking. You agree to (i) keep your password and online ID for both your account with us and your email account secure and strictly confidential, providing it only to authorized users of your accounts, (ii) instruct each person to whom you give your online ID and password that he or she is not to disclose it to any unauthorized person, (iii) notify us immediately and select a new online ID and password if you believe your password for either your account with us or your email account may have become known to an unauthorized person, and (iv) notify us immediately if you are contacted by anyone requesting your online ID and password. Further, if we suspect any unauthorized access to your account, upon our request, you agree to promptly change your ID and password and take any other related action as we may reasonably request. We discourage you from giving anyone access to your online ID and password for your account with us and your email account. However, if you do give someone your online ID and online password, or if you fail to adequately safeguard such information, you are responsible for any and all transactions that the person performs while using your account with us and/or your email account, even those transactions that are fraudulent or that you did not intend or want performed and that Shuswap Lake Travel Holdings LTD will have no liability to you in any such event.

6.4 You acknowledge that Shuswap Lake Travel Holdings LTD is not responsible for checking the identity, or for the behaviour, of Hosts or for establishing the nature, condition or existence of a Property.

6.5 Shuswap Lake Travel Holdings LTD may where necessary (including to prevent fraudulent behaviour of a third party and in the event of a complaint, claim or potential litigation) disclose a proportionate portion of Guest`s personal information to any relevant Third Party who has requested such information in formal writing via his legal representative, a competent authority, or through a court order, subpoena, or warrant.

6.6 Shuswap Lake Travel Holdings LTD reserves the right to transfer these Guest T&Cs, and to assign or subcontract any or all of its rights and obligations under these Guest T&Cs, to a third party or to any other entity belonging to Shuswap Lake Travel Holdings LTD, but will not do so in such a way as to reduce any guarantees you are given under these Guest T&Cs.

7. Intellectual Property

7.1 All content that appears on the Site is protected by copyright and database rights. Reproduction of the Site, in whole or in part, including the copying of text, graphics or designs, is prohibited.

7.2 Guests are permitted to download, display or print individual pages of the Site to evidence any agreement with Shuswap Lake Travel Holdings LTD and to retain a copy of their bookings. The relevant file or the relevant printout must clearly bear the text “© 2021 Shuswap Lake Travel Holdings LTD – All rights reserved”.

7.3 Where a Guest submits to or transmits through the Site (or the Platform or systems) any content of any type, including text or images, the Guest undertakes that he/she has the legal rights to do so.

7.4 To the extent that Guests’ reviews or other content may contain trademarks or other proprietary names or marks, Guests undertake that they have the right to use such names or marks.

7.5 By submitting Content to the Site, the Guest, although retaining all their ownership rights in the Content, grants Shuswap Lake Travel Holdings LTD and their affiliates and affiliated companies, for the duration of the legal protection of rights in the Content, and progressively for the duration of their publication on the Site or other media pursuant to this agreement, a non-exclusive, worldwide license of their intellectual property rights, including but not limited to copyright and trademark rights, in the Content for the Authorized Purposes as defined and set forth below. To the extent applicable and permitted by law, Guest waives moral rights or grants a non-exclusive, royalty-free, transferable, and irrevocable license to Shuswap Lake Travel Holdings LTD to use Guest’s moral rights in any Content.

i) “Content” means all text, descriptions, reviews, photographs, images and any other content that the Guest submits to the Site.

ii) “Rights granted” consist of the following: a non-exclusive, royalty-free, transferable, irrevocable license for the duration of their publication of Content on the Site or other media pursuant to this agreement, to reproduce, translate, distribute, publish, publicly display and perform the Content worldwide.

iii) “Authorized Purposes” consist of reproducing, translating, distributing, publishing, publicly displaying, and performing the Content on the Site, on the websites, and in the marketing materials and efforts of Shuswap Lake Travel Holdings LTD and their affiliates and affiliated companies for the purposes of listing, promoting, and marketing the Property themselves and on third parties’ websites, and supporting the fulfilment of the any agreements between Shuswap Lake Travel Holdings LTD and/or their affiliates or affiliated companies.

8. Guests’ Accounts, Communications and Reviews

8.1 Guests must provide only accurate and truthful information concerning their identity, including country of residence, in their Accounts and profile pages, and any other communications on the Site, including reviews of Properties.

8.2 Messages sent via Shuswap Lake Travel Holdings LTD systems should only relate to genuine booking Enquiries. We do not tolerate spam or unsolicited commercial electronic communications of any kind. It is prohibited to misuse Shuswap Lake Travel Holdings LTD systems, such as by sending unsolicited commercial communications (spam) or disclosing personal information of users to a third party, unless you have the express permission from the user. E-mails and Site recommendations transmitted via the “Recommend this Site” function should only be sent with the recipient’s consent.

8.3 Guests who have booked through the Site may post their reviews of Hosts’ Properties (“Guest Reviews”) on the Site. The Host is given the opportunity to view Guest Reviews, and to respond to them. Hosts will also be given the opportunity to rate the Guest’s stay (“Host Review(s)”) and that Host Reviews will be made available to Hosts who you make contact with. Host Reviews cannot be used to exclude or discriminate against individuals. Once either the Guest or Host submit a review, the other has 14 days to submit a review. In application of the webhosting status, Shuswap Lake Travel Holdings LTD shall remove the Content if it becomes aware or is put on notice that the Content is illegal. Further, after prior notice provided to the Guest, Shuswap Lake Travel Holdings LTD may decline to post Contents or may remove any Content that do not comply with Content Guidelines. Guests may appeal the decision to remove any Content by contacting Customer Service.

Shuswap Lake Travel Holdings LTD otherwise expressly disclaims any liability for any Guest or Host Review, subject to its obligations pursuant to its webhosting status (for instance, deletion of content notified as being illegal). Guest acknowledges and agrees Shuswap Lake Travel Holdings LTD may make such Host Review available to other Hosts who the Guest contacts through the Site.

8.4 Please note that Shuswap Lake Travel Holdings LTD does not, and realistically does not have the ability to verify the accuracy or otherwise of Guest Reviews, Host Responses or Host Reviews.

8.5 Shuswap Lake Travel Holdings LTD nevertheless requires all Guest Reviews, Host Responses, Host Reviews and other communications using Shuswap Lake Travel Holdings LTD’s systems to conform to the Content Guidelines, and may decline to post any of them that do not comply. Shuswap Lake Travel Holdings LTD will not edit or otherwise modify reviews on a Guest or Host’s behalf. A Guest or Host may contact Customer Service to remove their published review. Shuswap Lake Travel Holdings LTD will first notify the user of the reasons why the content has not been displayed or has been removed from the Site and the user may send his comments to Shuswap Lake Travel Holdings LTD, if any. Guests may appeal the decision to remove any Content by contacting Customer Service.

Guest agrees to comply with any applicable export and/or embargo laws. Further, the Guest holds that they are not on the Canadian Government list of prohibited parties and represents that they are of the applicable legal age to contract with Shuswap Lake Travel Holdings LTD.

8.6 Shuswap Lake Travel Holdings LTD does not generally conduct identity checks. If Guests suspect that the Host has supplied false information, they are invited to contact us via Customer Service.

8.7 Shuswap Lake Travel Holdings LTD complies with its Privacy Policy. Further details can be obtained from the Privacy Policy. Guest should note, Hosts have generally authorized Shuswap Lake Travel Holdings LTD to forward the Host’s contact details, including telephone number, to Guest in connection with a Property booking. Guest may ask for these details to be supplied on production of proof of the booking; alternatively, these details may be made available to Guest through their Accounts.

9. Prohibitions

The Guest shall not directly or indirectly:

with respect to the Site, its content, and databases comprised in the Site, in any form, whether by using automatic devices or manual processes, exploit, copy, distribute, reproduce, edit, translate, make publicly accessible or decompile any of the same;

monitor content on the Site or Platform or systems by means of robots, spiders, or other automatic instruments; provided, however, that a limited exception from the foregoing exclusion is provided to general purpose internet search engines (not including any website or search engine or other service that provides classified listings or adverts for properties available for booking, or any subset of the same or which is in the business of providing services that compete with the Shuswap Lake Travel Holdings LTD) and non-commercial public archives that use tools to gather information for the sole purpose of displaying hyperlinks to the Site, provided they each do so from a stable IP address or range of IP addresses using an easily identifiable agent

use the Site or Platform or systems for purposes other than those referred to in these Guest T&Cs;

use the Site or the tools and services on the Site for the purpose of booking or soliciting a rental for a property other than a Property under a valid Listing;

reproduce any portion of the Site on another website or otherwise, using any device including, but not limited to, use of a frame or border environment around the Site, or any other framing technique to enclose any portion or aspect of the Site, or mirror or replicate any portion of the Site;

upload or send to the Site (or Platform or systems) any contents or programs, which on account of their size or nature, might damage Shuswap Lake Travel Holdings LTD computers or networks;

include content on the Site (or Platform or systems) that breaches any applicable criminal or other laws, or encourages any such breach;

use or access the Site or Platform or systems in any way that might endanger any computer system or network, including by making available any virus (for which purpose, “virus” includes any program introduced into a system deliberately which carries out a useless and/or destructive function, such as displaying an irritating message or systematically over-writing the information on a user’s hard disk);

post or transmit information that is in any way false, fraudulent, or misleading, or engage in any act that may be considered “phishing” (whether primary, secondary or other) or that would give rise to criminal or civil liability;

post or transmit any unlawful, threatening, abusive, libellous, defamatory, obscene, vulgar, indecent, inflammatory, sexually explicit, pornographic or profane material; or

refer to Shuswap Lake Travel Holdings LTD in any way that might lead someone to believe that the Guest or any website is sponsored by, affiliated with, or endorsed by Shuswap Lake Travel Holdings LTD or any member of the Vrbo Group.

If our automated fraud detection systems detect that your booking or account shows signs of fraud, abuse or suspicious activity, Shuswap Lake Travel Holdings LTD may cancel any bookings associated with your name, email address or account, and close any associated accounts.

10. Right to delete content

Guests are responsible for ensuring that their communications, and content posted, through or in connection with the Site, including Guest Reviews and communications with Hosts, do not infringe the law, the rights of any person or entity, or contain false information, personal insults, anything libellous, slanderous or defamatory, anything that infringes copyright, data protection law or the Content Guidelines. Shuswap Lake Travel Holdings LTD may review any data on the Site or Platform or systems and delete it or alter it when it is no longer accurate or up-to-date. Without prejudice to any other available remedies, Shuswap Lake Travel Holdings LTD shall be entitled immediately to remove from the Site any communications or content that infringes these requirements, and to suspend or prevent the usage of any related Account, without prejudice to Shuswap Lake Travel Holdings LTD’s obligations in application of its webhosting status. The user will be promptly notified of the reasons why those measures have been taken and he may send any comments to Shuswap Lake Travel Holdings LTD.

11. Notifications of Infringement of Intellectual Property

11.1 Shuswap Lake Travel Holdings LTD respects the intellectual property rights of others and expects Guests to do the same. Shuswap Lake Travel Holdings LTD has and enforces a policy of not permitting users to post any materials that infringe the copyrights or trademark rights of others, and under appropriate circumstances Shuswap Lake Travel Holdings LTD will terminate the account of subscribers and account holders who are repeat infringers. Repeat postings of infringing material are cause for termination of service.

11.2 Copyright Claims. Pursuant to the Digital Millennium Copyright Act (in the US), the E-Commerce Directive (in the EU), and similar laws relating to copyrighted online content, if you believe your copyrighted work is being infringed on or through the Site, please complete and submit a written Copyright Infringement Complaint Form (the “Notice”) to Shuswap Lake Travel Holdings LTD’s Designated Copyright Agent listed below. Upon receipt of a Notice, Shuswap Lake Travel Holdings LTD will take appropriate action, including removal of the challenged material from the Site and/or termination of the account of the user in appropriate circumstances.

Please include in the Notice:

(1) Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.

(2) Identification of the images or material that is allegedly infringing your copyrighted work or is the subject of infringing activity and that you believe should be removed, with sufficient information to enable Shuswap Lake Travel Holdings LTD to locate the specific images or material.

(3) Your contact information, including your name, address, telephone number, and, if available, an email address at which you may be contacted.

(4) The following statement: I have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.

(5) The following statement: The information in this Notice is accurate, and, under penalty of perjury, I declare that (choose one) (i) I am the owner or (ii) I am authorized to act on behalf of the owner, of an exclusive right that is allegedly infringed.

(6) And a physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly being infringed.

Deliver the Notice to Shuswap Lake Travel Holdings LTD Designated Copyright Agent:

Shuswap Lake Travel Holdings LTD – 748 Walgrove Blvd S.E
Calgary, Alberta, Canada T2X4P1

Email: info@sicamousvacations.ca Telephone: 1-403-700-1014

11.3 Copyright Counter Notices. If material you have posted has been taken down based on a copyright claim, you may file a Counter Notice by email or regular mail that sets forth the information specified below. You may want to seek legal counsel prior to doing so. Please include the following details:

(1) Identification of the specific content that was removed or disabled and the location that content appeared on Shuswap Lake Travel Holdings LTD’s Site. Please provide the URL address if possible.

(2) Your name, mailing address, telephone number and email address.

(3) A statement that you consent to the jurisdiction of Federal District Court for the judicial district in which your address is located, or if your address is outside of the United States, for any judicial district in which Shuswap Lake Travel Holdings LTD, may be found, and that you will accept service of process from the party who reported your content, or that party’s agent.

(4) The following statement: “I swear, under penalty of perjury, that I have a good faith belief that the content identified above was removed or disabled as a result of a mistake or misidentification.”

Sign the paper and send the written communication to the following address or email: Shuswap Lake Travel Holdings LTD’s Designated Copyright Agent:

Shuswap Lake Travel Holdings LTD – 748 Walgrove Blvd S.E
Calgary, Alberta, Canada T2X4P1

Email: info@sicamousvacations.ca Telephone: 1-403-700-1014

11.4 Trademark Claims. If you believe the Site or a Listing is infringing or misusing your Trademark, please complete a written Trademark Misuse Complaint Form and deliver it to Shuswap Lake Travel Holdings LTD’s Trademark Agent listed below. Upon receipt of a Notice, Shuswap Lake Travel Holdings LTD will take appropriate action, including informing the Host that posted the allegedly infringing use of the Complaint with a request to consider and respond to the Complaint, removal of clearly infringing designations from the listing or Site and/or termination of the account of the user in appropriate circumstances.

Please include in the Notice:

(1) Identification of the Trademark claimed to have been infringed.

(2) Identification of the Site or listings on which the Trademark is allegedly being misused.

(3) Your contact information, including your name, address, telephone number, and, if available, an email address at which you may be contacted.

(4) The following statement: I have a good faith belief that use of the above designation in the manner complained of is not authorized nor permissible.

(6) And a physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly being infringed.

Deliver the Notice to:

Shuswap Lake Travel Holdings LTD – 748 Walgrove Blvd S.E
Calgary, Alberta, Canada T2X4P1

Email: info@sicamousvacations.ca Telephone: 1 877 470 0362

11.5 Patent Notices. One or more patents owned by the Shuswap Lake Travel Holdings LTD Group may apply to this Site and to the features and services accessible via the Site. Portions of this Site operate under license of one or more patents. Other patents pending.

12. Liability of Shuswap Lake Travel Holdings LTD

12.1 The Site is merely a venue allowing you to view Properties listed on the Site, communicate with Hosts in respect of any queries or questions you may have, or to make a booking with a Host for the rental of a Property. To the extent permitted by law we accept no liability in relation to any contract you enter into with a Host or for any Property you book, except to the extent that we collect tax information on the Host’s behalf, nor do we, to the extent permitted by law, accept liability for the acts or omissions of any Hosts or other person(s) or party(ies) connected with the Property. For all Properties, your contract will be with the Host and their terms and conditions will apply to your booking. These terms and conditions may limit and/or exclude their liability to you and you are advised to read them carefully before making a booking.

12.2 We do not provide liability insurance protection for Hosts, property managers, or Guests; regardless of whether a user obtains insurance coverage through one of our third party providers. Guests are advised to obtain suitable travel insurance to cover their booking for the Property from a Host, including in the event they have to cancel their booking. It is the Guest’s responsibility to ensure that the insurance it purchases is adequate and appropriate for the Guest’s particular needs.

12.3 As a consumer you have certain rights (including that, for services, we will provide them using reasonable care and skill). Nothing in these Guest T&Cs will affect your legal rights.

12.4 Shuswap Lake Travel Holdings LTD, as hosting provider, will be liable in the event of Shuswap Lake Travel Holdings LTD’s fault. Shuswap Lake Travel Holdings LTD is liable for loss or damage you suffer that is a foreseeable result of our breaking these Terms or our failing to use reasonable care and skill, but, to the extent permitted by law, we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time these terms were entered into, both we and you knew it might happen, for example if you discussed it with us.

12.5 To the extent permitted by law Shuswap Lake Travel Holdings LTD will not be liable, in case of any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature, notably including reasonable legal fees, (“Claims”), brought or occasioned by third parties alleging, arising out of, or in connection with: (a) any material or content you provide to the Site; (b) your use of any content on the Site; (c) any breach by you of these Guest T&Cs; or (d) your use of the Property. Shuswap Lake Travel Holdings LTD will promptly provide notice to you of any such Claims. If you are dissatisfied with the Site (or the Shuswap Lake Travel Holdings LTD Platform or systems) or you do not agree with any part of these Guest T&Cs, then your sole and exclusive remedy against Shuswap Lake Travel Holdings LTD is to discontinue using the Site. Nothing in these Guest T&Cs shall exclude or restrict Shuswap Lake Travel Holdings LTD’s liability for death or personal injury resulting from its negligence; nor for Shuswap Lake Travel Holdings LTD’s fraud or fraudulent misrepresentation.

12.6 Refunds will be processed immediately, however the timing to receive any refund will vary based on the payment method and any applicable payment system. Refunds are processed in the currency of the original payment. Any currency conversion will be done by the relevant bank using their current exchange rate which may be different to the exchange rate used when you originally paid. In addition, bank charges incurred by the Guest during the booking process or as part of the refund process may be deducted by the bank from the refunded amount and in such cases will not be refunded by Shuswap Lake Travel Holdings LTD.

13. Miscellaneous

13.1 These Guest T&Cs shall be governed by the laws of Canada and subject to the non-exclusive jurisdiction of the Canadian courts, without prejudice to the applicable law and jurisdiction of the courts where the Guest is resident (should the Guest be a consumer).

13.2 Shuswap Lake Travel Holdings LTD recommends that you save your own copy of these Guest T&Cs in a separate file on your device or in print-out form.

13.3 Shuswap Lake Travel Holdings LTD’s failure to act with respect to a breach of these Guest T&Cs by the Guest or others does not waive Shuswap Lake Travel Holdings LTD’s right to act with respect to subsequent or similar breaches.

13.4 The headings to the Clauses are for ease of reference only and do not affect the interpretation or construction of these Guest T&Cs.

14. Security Deposit
Some properties require a Security Deposit to protect against any damages to and/or loss of items from the Property and to assure payment of items charged to the Guest Account. The deposit will be held in Shuswap Lake Travel Holdings LTD’s Trust Account and will be returned, minus deductions, not later than 30 calendar days after the termination of the agreement (typically returned on the Friday after departure). We must give you a written statement at that time explaining any deductions. Deductions can be made for the following reasons: to repair or replace anything that is damaged or missing; to pay any and all amounts due; to replace all keys; additional cleaning expense or to clean excessive dirt (i.e. stained carpets, furniture, walls, appliances, etc.) and put the unit, and the things in it, in the condition when you moved in. If your deposit is not enough to cover all the damages and costs, you must pay the extra amount, and you authorize us to charge the credit card provided.

15. Holdover, Abandoned possessions and services of notices:
If you stay in the unit, without written permission, after the Rental Agreement has ended, you will be a holdover tenant and may be liable for twice rent under the Rental Agreement on a prorated daily basis for each day you are a holdover tenant. If you leave any personal property, which we determine to be of value, we must contact you by mailing or email notice. After 20 days, if you do not respond, we may advertise the items for sale or donate them to a charitable organization. If we have to give any notice to you, we can serve it to any occupant. By serving one of you, we have given notice to all of you. If we cannot deliver a notice to you, we may post the notice in a conspicuous place in or on the unit.

16. CATASTROPHIC EVENTS & EMERGENCY EVACUATIONS:

If a catastrophe (hurricane, tornado, earthquake, flood, fire, or wild fire etc.) or any situation simply beyond our control impairs the vacation rental, Shuswap Lake Travel Holdings LTD is not responsible for finding alternate lodging for the renter or for the renter’s financial losses related to transportation or alternate lodging. There will be NO REFUNDS OR CREDITS FOR EMERGENCY EVACUATIONS. Therefore, we suggest you consider Travel Protection Insurance to secure your vacation investment and eliminate your financial risk. There will be no refunds of any kind for evacuations.

There will be no refunds or rebates given to Renter as a result of unfortunate circumstances outside of Owner or Agent’s control. For example, Agent and Owner shall not be liable for unfavorable weather, acts of God, disruption of utility services, malfunction or breakdown of appliances, or other equipment such as TVs, or DVD players.

17. ADDITIONAL POLICIES

Agent shall make repairs as expeditiously as possible after being notified by Renter. Agent and contracted repair professionals, shall have the right to enter said premises during reasonable hours to examine and make such repair(s) as may be deemed necessary for the safety or comfort of Renter. There will be no refund or rebates issued to Renter as a result of the repairs or time required to complete them.
Should Renter breach any of the terms of this Agreement Renter shall be liable for all costs, damages and expenses incurred including reasonable attorney’s fees.
Upon request of the Renter, any personal items left in and or/on the premises will be returned C.O.D. at Renter’s expense through a mailing service.
No smoking on the premises. A violation of this policy will result in a $250.00 cleaning charge.
No parties or events allowed without prior approval. Fee may be assessed.
Please be sure to keep noise at a reasonable level and is mandatory after 10:00p.m. Any infraction of excesses noise could result in loss a $500 fine and/or immediate expulsion from the property.

PRIVACY POLICY

Last updated: 2021 June 4th

The website you have entered (traveltheshuswap.ca) its sub-domains and any services available therefrom, including any mobile versions of the website or mobile applications) (the “Website”) is operated by Shuswap Lake Travel Holdings LTD., (“Travel the Shuswap” or “we” or “us” or “our”).

We respect your privacy rights and recognize the importance of protecting information collected from you and about you. This Privacy Policy (the “Privacy Policy”) is intended to help you understand how we collect, collect, use, and share your information.

Your access to and use of the Website is subject to the following Privacy Policy. By accessing and using the Website, you accept the Privacy Policy without limitation or qualification.

We may revise the Privacy Policy at any time. Use of the Website after such changes are posted will signify your acceptance of the revised Privacy Policy. As such, you should visit this page to review the most recent Privacy Policy from time to time.

COLLECTION OF INFORMATION & USE

We collect personally identifiable information when you voluntarily provide it to us. Personally identifiable information means information that can reasonably be used to identify you personally, which can include your name, phone number, address, and email address. We only collect this information when you voluntarily provide it to us.

We automatically collect information about your browser or device and your use of the Website. When you access and use the Website, our technology and tools may automatically collect and record certain non-personally identifiable information about your use of the Site (including your IP address, your browser type, the make and model of device used to view the Site, location information, unique device identifiers, and other information relating to your use of the Site, browser or device).

We may also collect other information from you, including your credit card information or payment information when you voluntarily provide them to us.

Any information we collect is used to provide you with the products and services you have requested and to contact you. Your information may be provided to third parties for this purpose as well.

COOKIES & THIRD PARTIES

Like many other websites, we also use cookies to collect information about your use of and access to the website to enhance your experience. Cookies are small data files that may be placed on your computer by websites you visit, applications you use, or advertisements you view, and stored on your hard drive.

To refuse all cookies, or to indicate when a cookie is being sent, you can instruct your browser to refuse all cookies. However, this may affect the availability or quality of service we provide to you.

For more information about cookies, please see: ____________________

Third parties may also automatically collect information about you. Some embedded content on the Website may be served by third-party content providers. Please note that these companies may also use cookies or other similar technologies to collect information about you. We do not have control over third-party information collection and use. We also do not have control over the third-parties’ privacy policies. We encourage you to review the terms of use and privacy policy of third-party websites or third-party content originators.

CONSENT

Please be advised that it is your decision to provide us with your information to us. However, your decision may affect the availability or quality of service we provide to you.

OPTING-OUT OF INFORMATION USE

We collect personally identifiable information about you when you voluntarily provide it to us, collect other information about you, and your use of the Site automatically when you interact with us. You may opt out of any future contacts from us at any time. If you do not want us to use your collected information as described above, please email us at info@sicamousvacations.ca with such request.

With respect to the Site’s use of cookies and other similar technologies, by adjusting settings on your browser, you may elect not to allow cookies to be placed, and thus opt out of certain features of the Site and the Site’s automatic collection of certain information about you.

PROTECTION OF INFORMATION

The security of your Personal Information is important to us. However, no data transmission over the Internet is completely secure and no security mechanism is impenetrable. Therefore, although we take steps to protect your information, we cannot guarantee the security of the information that we collect from you or the security of our servers or the website. By accessing the website, any transmission of information is at your own risk and you agree to assume all risk in connection with information sent to us or collected by us.

Should you have any concern about the security of the information we have collected, please contact us immediately.

FOREIGN JURISDICTION

The Website is designed for and targeted to Canadian users and are governed by and operated in accordance with the laws of Canada. We are not responsible under any privacy laws or local data protection laws in any jurisdiction outside of Canada.

CONTACT

If you have any questions or concerns about this Privacy Policy, please contact us at info@sicamousvacations.ca.

LICENSE

Unless otherwise stated, Travel Sicamous and/or its licensors own the intellectual property rights for all material on Travel Sicamous. All intellectual property rights are reserved. You may access this from Travel Sicamous for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

– Republish material from Travel Sicamous

– Sell, rent or sub-license material from Travel Sicamous

– Reproduce, duplicate or copy material from Travel Sicamous

– Redistribute content from Travel Sicamous

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Travel Sicamous does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Travel Sicamous, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Travel Sicamous shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Travel Sicamous reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

– You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

– The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;

– The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy

– The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Travel Sicamous a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

HYPERLINKING TO OUR CONTENT

The following organizations may link to our Website without prior written approval:

Government agencies;

Search engines;

News organizations;

Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

commonly-known consumer and/or business information sources;

dot.com community sites;

associations or other groups representing charities;

online directory distributors;

internet portals;

accounting, law and consulting firms; and

educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Travel Sicamous; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Travel Sicamous. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

By use of our corporate name; or

By use of the uniform resource locator being linked to; or

By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Travel Sicamous’s logo or other artwork will be allowed for linking absent a trademark license agreement.

iFRAMES

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

CONTENT LIABILITY

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other viodlation of, any third party rights.

RESERVATION OF RIGHTS

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

REMOVAL OF LINKS FROM OUR SITE

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

DISCLAIMER

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

– limit or exclude our or your liability for death or personal injury;

– limit or exclude our or your liability for fraud or fraudulent misrepresentation;

– limit any of our or your liabilities in any way that is not permitted under applicable law; or

exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Information About Cookies

What Are Cookies?

A cookie is a text file stored on your computer. Cookies store bits of information that we use to help make our website work. They can’t run any code and don’t contain viruses. No one can read our cookies except us.

How We Use Cookies

We use cookies to improve your experience on this Website (sicamousvacations.ca). We’d like to let you know a few things about our cookies:

Certain cookies are essential to the proper function of this Website
Cookies help us to understand what content is most useful to our visitors, and allow us to customize our services, content and advertising

Types of Cookies We Use

First and third-party cookies

There are many different types of cookies and at www.homeaway.co.uk we use them all. Those set by us are called ‘first-party cookies’. Those set by our partners and suppliers are called ‘third-party cookies’.

Third-party cookies enable visitors to our website to see and interact with content such as advertising provided to us by other companies. The same cookies can also help us with website analytics. Further details on third party cookies are set out later in this policy.

Session and persistent cookies

As with most websites, we also use ‘session cookies’, which exist only for the length of time that you visit our site and are deleted once you close your browser, along with ‘permanent cookies’ also known as ‘persistent cookies’ which remain stored on your browser ready for use the next time you visit our website.

Essential cookies

These are required to help you access secure areas, such as your customer account pages. Essential cookies are critical because you can’t access these services without them.

Performance and functionality cookies

These cookies ensure the display of handy features such as maps and videos. We use them because they help to enhance the performance and functionality of our website, and we want the time you spend on our site to be both useful and engaging.

Analytics and customization cookies

We use analytics and customization cookies to gather information on how the website is being used by our visitors and to discover how popular our marketing campaigns are. We also use the data we get to help customize the website for you and make the content you see as relevant as possible.

Advertising cookies

Advertising cookies are used to ensure that we only show you the adverts and messages we think you will want to see. Cleverly, they also help us to restrict the number of times you see the same advert, ensure the ad is properly displayed.

When you access a site / application containing advertising of Shuswap Lake Travel Holdings LTD, this advertisement may contain a cookie. This cookie may, subject to your choice, to be stored on your device, and allow us to recognize the browser on your device for the duration of the cookie.

These cookies are used:

To account for the number of displays and activations of our advertising content on sites / third party applications, to identify these contents and sites / applications, determine the number of users who clicked on the content
To calculate the amounts owed to parties in the chain of broadcast advertising (advertising agency, advertising, website / distribution medium) and compile statistics
To adapt the presentation of the site which publishes our advertising content, according to the display preferences of your device (choice of language, display resolution, operating system used) when you visit our website and on the hardware and software to view or read your terminal includes, according to the location data (latitude and longitude) that is transmitted to us (or our suppliers) from your device with your prior consent
To follow subsequent browsing done by your device on sites / applications or other advertising content on which we operate cookies.

Cookies issued by third parties

a. advertising

Advertising content (graphics, animations, video, etc.) in our broadcast advertising may contain cookies placed by third parties. The placement and the use of cookies by such third parties are subject to the privacy policy of these third parties.

These cookies help the third parties (while the cookies are valid) to:

Count the number of display advertising content delivered via our advertising, identify and advertisements displayed, the number of users who clicked on each ad, allowing them to calculate the amounts due and thereby establish statistics;
Recognize your device at any subsequent browsing of any other site or service on which these advertisers or third parties also place these cookies and, if necessary, adapt these third party sites and services or advertisements they broadcast to your device.
For example, anonymous browser cookies, are dropped by our advertising providers (such as Google, Facebook, Microsoft and Criteo), to allow them to track (on behalf of Shuswap Lake Travel Holdings LTD) products viewed by the users and pages visited on Shuswap Lake Travel Holdings LTD.

The information collected will be used by these advertising providers to display advertisements on other websites, or “publishers”. These publishers may also place cookies in your browser. These cookies are there so that the publishers recognize that our advertising providers have a personalized advertisement available for your browser.

Most advertising networks offer you a way to opt-out of targeted and online behavioural advertising. If you’d like to find out more information on how to opt out visit Your Online Choices [LINK: http://www.youronlinechoices.eu/] website.

b. Google Analytics

Google Analytics, a web analytics service provided by Google Inc., uses cookies to gather information about how visitors use our site.

Google Analytics uses its own cookies, to analyze the use of the site on behalf of the operator of that site. The information generated by the cookies about your use of the website is transmitted to Google. This information is then used for the purpose of compiling statistical reports to enable us to measure and analyse the number of visits to the site and its pages, the average time spent on the site and the pages viewed.

For further information about Google Analytics please visit www.google.com/analytics and for details of Google Analytics’ Privacy Policy, please visit https://policies.google.com/privacy.

c. Social buttons

These “social buttons” are visible on our website to allow you to share content via social networks, including Facebook, Pinterest, Twitter, LinkedIn, YouTube and Google Plus.

Cookies are placed by these platforms on our site, and allow them to collect information about your browsing.

To learn more about the privacy policy and cookie management for Facebook click here, Pinterest click here, Twitter click here, LinkedIn click here, Youtube click here and Google Plus click here.

d. IT tests

These cookies, emanating from our contracted suppliers, test at our request the features of our site and the performance of user navigation of our site.

Your Choices Regarding Cookies

We hope you’re now feeling confident about what cookies can do, and how we use them at HomeAway to improve your website experience, but we know that you may want to manage your cookies from time to time to so here is some guidance.

You can choose to have your computer warn you each time a cookie is being set, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you turn cookies off, you won’t have access to many features that make your experience more efficient and some of our services will not function properly.